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TIG Help HUB
MOST FREQUENTLY ASKED QUESTIONS
How do I place an order for my uniforms? +
Log in to the online uniform store using your registered email address. Once logged in:
- Browse the categories to view individual items.
- Add your chosen items to the cart.
- Proceed to checkout, confirm your shipping details, and place your order.
- Once your order is complete, you'll receive a confirmation email.
How do I find the right size? +
Each product in the Catalogue includes a size chart to guide your selection. If you're unsure, contact TIG HELP HUB via the form below for support. For assistance with finding the right measurements, visit the How to Measure page for guidance on measuring your body and garments accurately.
What payment methods are accepted? +
Mastercard, VISA
How long will my order take to arrive? +
- Delivery will be within 10-14 working days of the order date
What is your return or exchange policy? +
We do not accept returns or exchanges.
Can I track my order? +
Yes. After your order is dispatched, you’ll receive a tracking email titled YOUR ORDER IS ON ITS WAY! This will include your tracking details.
What should I do if the item I want is out of stock? +
Contact the TIG HELP HUB via the form below for restock updates or alternative product options.
How do I return or exchange an item that doesn’t fit? +
We do not accept returns or exchanges.
Who can I contact for help with my order? +
Reach out to the TIG HELP HUB via the form below.